Privacy Policy – Phal Fruté Premium Makhana

Our Commitment to Your Privacy

At Phal Fruté, your privacy matters to us just as much as the quality of our makhana. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, interact with our content, or purchase Phal Fruté products.

By using our website, you agree to the practices described in this policy.

Information We Collect

We may collect the following types of information:

1. Personal Information

Name
Email address
Phone number
Billing and shipping details

This information is collected when you place an order, create an account, or contact us.

2. Transaction Information

Shipping address
Order details
Payment confirmation

Note: We do not store your card or banking details.

3. Website Usage Data

Pages visited
Time spent on the site
Device and browser information
Cookies and similar tracking technologies

This helps us improve website performance and user experience.

How We Use Your Information

We use your information for the following purposes:

Order Processing

To process payments, confirm orders, and deliver your Phal Fruté makhana safely and on time.

Customer Support

To respond to your queries, feedback, or concerns.

Product & Experience Improvement

To understand customer preferences and improve our products, services, and website.

Communication

To share order updates, important service information, or promotional content (only if you opt in).

Payment Security

All payments on the Phal Fruté website are securely processed through Razorpay, a PCI-DSS compliant payment gateway.
Razorpay uses 256-bit SSL encryption to ensure that your payment information remains safe and protected at all times.

Phal Fruté does not store or have access to your card or banking details.

Your Rights & Choices

You have the right to:

Access or update your personal information
Opt out of promotional emails or communications
Request deletion of your account data

Please note: Certain transaction-related records may be retained as required by Indian laws and regulations.

Cookie Policy

We use cookies to:

Remember your preferences
Understand website traffic and usage patterns
Improve site functionality

By continuing to use our website, you consent to the use of cookies.
You can manage or disable cookies through your browser settings.

Data Protection & Security

We take reasonable and appropriate measures to protect your information against unauthorized access, loss, misuse, or disclosure. Access to personal data is restricted to authorized personnel only.

Policy Updates

Phal Fruté may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices, or services.
Any significant changes will be communicated through the website or via email.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or your data, please contact us at:

Email: support@phalfrute.com